Loan Servicing

Frequently Asked Questions

How do I make a payment? You can mail us a check, or pay us online though your banks bill pay system.

What do if I can’t make a payment? Call us, communications is critical.

Whats your mortgagee clause on my property insurance: Gelt Financial, LLC ISAOA 500 NE Spanish River Blvd, Suite 205, Boca Raton, FL 33431

What to do it I can’t pay the mortgage by the maturity or balloon date: As soon as you know this will be an issue contact us and will work with you to find a solution.

How do I request a payoff statement? Contact us at least 5 days prior to the payoff date

How do I request a draw: Send us an email with a draw request and pictures of the progress  on the property. Please make sure to allow enough time for us to do an inspection.

I need a mortgage satisfaction for an old loan that was paid off? Contact us at and please send a copy of the mortgage and or title policy with your contact information.